Schdule

This document contains details on how to use the schedule page of giOpsCenter.

The schedule view

Create an appointment

1. Select an admin or admins from the left that you wish to create an appointment for.
2. Select an org or orgs from the top to display their tickets, alarms, and tasks.
3. Ensure the New/Assign selection is on New.
4. Pick the ticket, alarm, or task you want to create an appointment for and drag it onto the schedule. A shadow will be displayed on the schedule showing when your appointment will be created.
5. A dialog form will be displayed, make sure everything is set how you would like it and click save to finish.

Add a ticket, alarm, or task to an existing appointment

1. Select an org or orgs from the top to display their tickets, alarms, and tasks.
2. Ensure the New/Assign selection is on Assign.
3. Pick the ticket, alarm, or task you want to add to an appointment and drag it over the schedule. Each appointment will get a dotted yellow border, when one of them is hovered and ready to accept a new appointment the border will become solid.
4. You will be promped to confirm.

View the details of an appointment

1. Click an appointment on the schedule to show and edit its details.

Change the date or time of an appointment

1. Click and drag an appointment to a new time
2. When released, verify your action

Change the duration of an appointment

1. Click and drag the handle on the bottom of the appointment you wish to change
2. When released, verify your action

The appointment view

Leave a comment

1. Enter your comment in the text area.
2. Click save.

Change the date or time of an appointment

Note: Must be an owner of the appointment

1. Click on the start or end date
2. Change the date and time to where you would like it
3. Click the date again to close the menu
4. If everything looks correct, click save

Remove a ticket, alarm, or task from the appointment

Note: Must be an owner of the appointment

1. Find the ticket, alarm, or task from the list of subjects on the appointment
2. Click the 'x' to the right of that subject
3. If everything looks correct, click save

Assign a new user to the appointment

Note: Must be an owner of the appointment

1. Click 'Assign user' from the list of actions on the right
2. Enter the name of the user into the text box
3. Select the user you are searching for
4. If everything looks correct, click save

Delete a user from the appointment

Note: Must be an owner of the appointment

1. Make sure the bottom button in the list of actions says 'Delete User Mode Enabled'
2. Click the user you wish to remove
3. If everything looks correct, click save

Change an assigned admin's owner status

Note: Must be an owner of the appointment

1. Make sure the bottom button in the list of actions says 'Toggle Owner Mode Enabled'
2. Click the user you wish to change
3. If everything looks correct, click save

Change the title of the appointment

Note: Must be an owner of the appointment

1. Click 'Change title' from the list of actions on the right, or click the title in the header of the dialog box
2. Enter your desired appointment title
3. Hit return or click away
4. If everything looks correct, click save

Delete the appointment

Note: Must be an owner of the appointment

1. Click 'Delete Appointment' from the list of actions to the right
2. Verify your action